Help & Support
We are here to help you. Find answers to frequently asked questions or contact us directly.
Frequently asked questions
Here you will find answers to the most frequently asked questions.
You can manage and cancel your membership at any time in your account under 'Subscriptions'.
As a club member you receive:
- 10% discount on selected products
- Exclusive access to club bundles
- Access to club-exclusive content and news (coming soon)
- And much more!
The standard delivery time is 3-5 working days within Germany.
Yes, you have a 14-day right of return. The products must be unused and in their original packaging.
The discount will be automatically applied at checkout if you are logged in and the products are eligible for discount.
Contact us
Do you have any further questions? We'll be happy to help you.
E-Mail
shop@carrera-revell.com
Telefon
+49 (0) 800 22 77 372
Öffnungszeiten
Monday to Thursday 9:00 a.m. to 3:00 p.m
Friday 9:00 a.m. to 12:00 p.m
Friday 9:00 a.m. to 12:00 p.m