If your desired article is not available in the shop, the next delivery date is usually entered there. If the article is no longer listed in the online shop, please contact us.

Your question could not be answered by our FAQ? Then just send us an email to: shop@carrera-toys.com

In our online shop you will find a large selection of spare parts and accessories. Do you need rail connection clips, road locks, edge strips or just new rails?

So you will find the right spare part for your Carrera product:
1. Select your desired category (car racing track or remote-controlled RC products) in the online shop
2. On the left side you will find corresponding filter options for the spare parts or accessories.

Alternatively, you can search for your main article in the online shop via the search bar. All suitable spare parts and accessories are listed on the article detail page.

In the Carrera dealer search you will also find the Carrera distribute search.
Please select a country and click on the "Show now" button. This is how you get to the desired result!

Choose the desired design and amount for the vouchers, enter the message text and order the gift voucher. As soon as the order was successful, you will be sent an email in which the voucher is located as a PDF. You can then print this out immediately. Here you can get to the Gift vouchers.
A code was printed on the voucher. When redeeming the voucher, you enter the voucher code in the first step of the shopping cart so that the voucher can be redeemed when ordering. The amount is then immediately deducted from the purchase amount. If your voucher value exceeds the order value, you can redeem the difference amount with the identical voucher code at any time later.

As a member of the large fan base of Carrera, fans can experience our brand up close for over 10 years and enjoy many special advantages.
More information about the advantages and registration for the club at: Carrera Club!

Here you get a precise guide on how you can send your goods back: Right of withdrawal

Please send all RC products completely. For the car racks, please only send in the defective parts or technically relevant parts (transformer, hand controller, starting rail, cars, soft).

Due to unpredictable delivery difficulties, especially at peak times around Christmas or Easter, the actual delivery time can unfortunately differ from the specified delivery time, we please understand!

The conditions of vouchers and discount campaigns, such as validity period, are always explained in more detail in the associated newsletter. In the newsletter of the respective campaign, all details (term, type of action, framework conditions) are explained to the corresponding action. Please note that our newsletter campaigns cannot be retrospectively attached to Ebreits. We therefore recommend looking at our newsletter regularly in order not to miss any of our actions.